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Digital human best practices.

Maximize your chance of success in your digital human implementation with our best practice guidelines.

About

Not all digital humans are created equal. Fortunately, we've had our fair share of successes (and some failures) when implementing digital humans. We want to share these with your in our guide to digital human best practices. Don't worry, this isn't some wishy-washy set of guidelines quickly thought up. These are the real-life examples of things that make digital human projects succeed.

What’s inside?

In this free guide, we explain the following crucial best practice steps for creating a successful digital human project:

  • An introduction to digital humans
  • Why conversational AI is not a destination
  • The four pillars of an awesome digital human implementation
  • What this looks like in practice: Singtel case study
  • What this looks like in practice: Noel Leeming case study
  • How we can help

What’s inside?

You’ll find answers to numerous questions, including:

The state of chatbots and explaining the digital divide in customer experience.

What are the key differences between chatbots and digital humans?

Which solution is ideal for your specific customer pain points?

What this looks like in practice: A retail case study Q&A.

When is the right time to start building a digital workforce?

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