Keeping the care in digital healthcare with empathy-driven AI conversations
In a world going more virtual by the minute, UneeQ digital humans help healthcare and pharmaceutical brands maintain the crucial element of care, support, and friendliness through their AI interactions.
Did you know?
AI usage across the US healthcare sector is predicted to create $150 billion in cost savings by 2026, while covering 20% of so-far unmet clinical demand (Accenture).
Of course, AI comes in many forms. As virtual healthcare continues to create cost savings and operational improvements, it’s important to also focus on what this means for patients.
UneeQ digital humans take the role of AI health coaches, triage assistants, dietary advisors, post-operative care assistants, and many other use cases. They help healthcare and pharmaceutical organizations create caring, empathetic AI interactions that lead with the human touch.
Created for equity and accessibility
UneeQ started as a means to provide information accessibility for people living with disabilities. Since then, we’ve developed our digital human platform to help confront the many accessibility issues of traditional online interactions.
Our AI agents are built to help people feel more comfortable having a conversation, so even those who struggle speaking with a real healthcare professional have support. Digital humans surface healthcare guidance in real-time, around the clock, through live two-way conversations, text, and imagery.
And they’re fluent in 100 languages, so people can receive crucial healthcare information and guidance in the language they understand best.
Maya from Maya MD can analyze symptoms, provide healthcare insights and direct people to the right type of care – helping healthcare brands to simultaneously support their physicians, staff, and patients. Take Maya’s role for health insurer MotivHealth, for example. Maya provides virtual symptom assessments, treatment advice, assistance in scheduling health appointments, and 24/7 connection to telehealth providers.It’s a smart solution to a complex problem.
Most impressive of all, MayaMD’s platform has proven to be an incredibly accurate way to triage patients, as found in peer-reviewed research.
Maya's impact:
"Employing a digital human is an effective way to create an engagement that is everything from efficient to relatable, to empathetic and even fun."
