Whether you're helping residents navigate services or training teams to communicate better, UneeQ’s digital humans make public sector engagement more accessible, consistent, and scalable.
Sales leaders across government agencies face the challenge of training staff to confidently communicate programs, services, and technology solutions—often across jurisdictions, roles, and service areas.UneeQ’s digital human training for government sales gives staff a way to practice real-world conversations in a safe, scalable environment.Whether it’s introducing new digital services to agencies, explaining procurement requirements, or engaging stakeholders, reps can roleplay critical conversations that improve message consistency, confidence, and results.
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In today's diverse and multicultural society, language barriers, technology illiteracy, and government staffing constraints all hinder people’s access to, and engagement with, municipal resources.
Digital humans provide natural, multilingual, multimodal communication. Residents interact with an AI agent who supports and guides them to the information they’re looking for—24/7, 365 days a year.
And by reducing the burden on real staff to handle simple tasks, digital humans can simultaneously reduce the cost to serve these requests.
Emma is co-designed to represent local communities, with a backstory and identity people feel connected to, so they feel comfortable asking for assistance. She offers support and guidance in around 100 languages, offering residents a new, innovative, accessible, and user-friendly way to get the information they need
Digital human impact:
"Our goal is to build a connected and engaged community that can foster a more prosperous future for the citizens of Amarillo."
– Rich Gagnon, Chief Information Officer, City of Amarillo.
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