Built to help customer service teams shine
UneeQ digital humans offer your customers the speed, scale, and intelligence of AI with the warmth, friendliness, and support of one-on-one conversation.
Our digital humans have achieved great things in CX
Increase in engagement through digital human channels.
Improvement to digital containment rate, lightening the load on real customer support reps.
Average annual savings for companies using self-service.
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The speed and scale of AI
Your digital human is trained on your business – your products, services, brand, messaging. These customer-facing AI agents then have natural, free-flowing conversation, whenever they’re needed, 24/7, and in around 100 languages.
Integrated with your software and deployed wherever you need, UneeQ digital humans are highly functional, providing next-generation customer support at the speed of AI.
The warmth of human support.
Customers crave being seen, heard, and supported with personalized service, not blanket FAQs and other frustrating self-service experiences. Digital humans give people one-on-one, individualized support, with warmth, friendliness, and emotional resonance that make people feel cared for.
Is your customer frustrated with a faulty product? Expect an empathetic expression and tone. Or are they delighted with how you helped them? Your digital human will reflect that excitement back. Our AI avatars meet people’s emotional needs, not just their logical ones.
How we set your self-service apart
Guide your customers
Provide service experiences that talk with your customers, not at them. Our AI agents listen first then make tailored recommendations – just like real customer reps.
High-engaging support
UneeQ digital humans provide experiences more customers love. We improved engagement rates by an average 300% compared to traditional self-service tools.
Augment real staff
Digital humans reduce the amount of support requests that go to a real customer service agent, by more than 15%, so real staff can focus on higher-value tasks.
Consistently excellent
UneeQ digital humans speak 100 languages, never have an off day, never lose their cool, and can explain things as many times as the customer needs – 24/7, 365 days a year.
