Make every customer feel like a VIP.
UneeQ digital humans are taking travel experiences to new heights—providing curated travel experiences, personalized tourism guidance, digital sales coaching, and customer support in any language.
First-class AI travel assistance.
Travel experiences are filled with emotion. They can be times of excitement and adventure, but also confusion and stress. From visas to changing schedules, transfers, and countless travel requirements and details – there’s a lot of complexity for customers to navigate.
That’s what digital humans are for: nurturing the positive sentiments and reducing the negative through immediate, humanlike support.
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Travel sales training built for how your team really sells.
Selling in travel and transportation takes more than charm. Reps need to listen well, understand customer needs fast, and confidently represent a complex set of services. UneeQ’s AI sales training for the travel industry gives reps a place to practice, improve, and perform.
Through lifelike digital roleplay, reps sharpen their sales conversations, deepen product knowledge, and build the confidence to convert. Meanwhile, sales managers get real-time insights to see who on their team is ready to step up and who needs more coaching. It’s digital sales coaching for transportation and tourism—made for the real world.
As the record eight-time winner of Airline of the Year, Qatar Airways is known for elevating travel experiences. Which is why they employed Sama, its UneeQ AI cabin crew, and the first of its kind.
Sama is an embodiment of the luxurious airline brand, with a personality built on professionalism and attentiveness to the customer’s needs. She engages with her audience on Instagram , helps eager travelers find their next adventure, and even allows people to book flights—all through natural, human conversation.
Three fun Sama stats:
"The deployment of Sama in the airline industry underscores the importance of establishing personal connections with our passengers. Approachable and friendly, these authentic interactions will help us increase customer engagement and offer best-in-class services.”
– Babar Rahman, Vice President Marketing.
