Empowering AI for sales staff training and shopper engagement
Retailers can innovate at scale with personalized AI assistants—whether it’s to drive online sales through humanized customer service or provide digital sales training for retail staff.
Our AI retail assistants are ready to sell.
86% of consumers' buying decisions are influenced by emotional needs. When a brand successfully meets these emotional needs, consumers are more likely to display higher loyalty, satisfaction, and advocacy for the brand.
UneeQ digital humans do just that by guiding your customers in real time; turning feelings of confusion and doubt into confidence and trust.
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Kiehl’s, a skincare brand with 170 years of history in personalized customer care, turned to UneeQ digital humans to continue delivering expert skin advice in a modern format.
Kiehl's introduced Eve, a digital skincare expert designed to embody the brand’s professionalism and approachability. In stores, Eve interacts with customers at kiosks, assesses their skin types, and recommends a personalized skincare routine.
Digital human impact:
"The possibilities for brand connection with Eve really are limitless. I’m excited about the future of skincare and Kiehl’s within the metaverse."
– Mitch Goodall, Senior Digital Brand Manager, L'Oréal.
A new standard for retail sales enablement
Retail staff often struggle to practice their in-person sales skills outside of actual customer conversations. UneeQ Sales Trainer allows them to roleplay with a realistic AI who acts, chats, and behaves like a real buyer.
Through retail sales simulation, staff get a safe space to hone their conversational skills and product knowledge (as well as make mistakes) without having to do so on consumers.
Sales managers, meanwhile, get crucial insights into how their sales reps (and entire team) are progressing, so they can see who's ready to step up and who needs more help.
UneeQ Sales Trainer helps your retail staff:
