Real-time AI conversations that boost conversions
How can you provide a human touch to every step of your customer’s journey so they can interact, not just transact? Welcome to the world of AI-powered digital humans.
Did you know?
86% of consumers' buying decisions are influenced by emotional needs. When a brand successfully meets these emotional needs, consumers are more likely to display higher loyalty, satisfaction, and advocacy for the brand.
UneeQ digital humans do just that by guiding your customers in real time; turning feelings of confusion and doubt into confidence and trust.
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Conversational commerce at its most engaging
Retail and CPG brands are constantly pressured to deliver personalized experiences across all channels. Digital humans allow businesses to interact with their customers anytime, anywhere, and in any language.
Digital human benefits for retail and CPG:
Kiehl’s, a skincare brand with 170 years of history in personalized customer care, turned to UneeQ digital humans to continue delivering expert skin advice in a modern format.
Kiehl's introduced Eve, a digital skincare expert designed to embody the brand’s professionalism and approachability. In stores, Eve interacts with customers at kiosks, assesses their skin types, and recommends a personalized skincare routine.
Digital human impact:
"The possibilities for brand connection with Eve really are limitless. I’m excited about the future of skincare and Kiehl’s within the metaverse."
– Mitch Goodall, Senior Digital Brand Manager, L'Oréal.
