Webinar: How to Create an Exceptional Customer Experience with AI-Powered Digital Employees

Held on Thursday 22nd October – 2PM CT | Friday 23rd October – 8AM NZT
“By anchoring a brand personality throughout the customer journey, progressive companies are able to build better relationships with customers at every touchpoint, while also clearly differentiating their service.” Danny Tomsett, CEO of UneeQ



Get a comprehensive introduction to digital humans – what they are, how they work and what it takes to create exceptional customer experiences with AI-powered digital employees.

Tyler Merritt, VP of Platform Development at UneeQ, is joined by Shashank Shekhar, CEO of Arcus Lending to show you how digital humans are the next evolution of conversational AI.

Learn how Arcus Lending used UneeQ Creator to design, develop and deploy Rachel, the world’s first digital human in the mortgage industry. We’ll demonstrate how you too can go from an initial concept to live in Times Square in a little over two months.

In addition, we also walk through how our digital human platform works and the dependencies of natural language processing (NLP), the brain. There is a spotlight on the journey of building Rachel, and how Arcus Lending is positioning Rachel for the future.



Tyler Merritt – VP of Platform Development at UneeQ



Shashank Shekhar – CEO of Arcus Lending



You’ll come away from the webinar with a better understanding of:

  • What digital humans are and the value they offer
  • What’s involved in building your digital human on the UneeQ platform
  • How UneeQ customer, Arcus Lending, developed their digital human Rachel, using our Creator platform and the UneeQ partner ecosystem