Meaningful customer interactions—and conversations that convert.
Guide customers to products they’ll love—and train your team to sell them, too. With digital humans, you can elevate telco CX and enable high-performing sales teams, all with UneeQ.
Telco with a human touch—inside and out.
From the telegram to the smartphone, telco brands have always led with innovation—innovation that last but never loses the human connection. Today, that means more than great customer service; it means confident, consistent, and capable sales teams.
UneeQ digital humans offer both: emotionally intelligent customer support and a next-gen telco sales coaching tools.
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Reduce friction, create fun, convert.
Buying a phone plan shouldn’t feel like decoding a manual. Neither should selling one.
Simplify complex journeys with digital humans—whether that’s helping customers choose the right bundle or digital sales enablement to explain it clearly. With product-specific knowledge, emotional intelligence, and real-time feedback, our AI assistants enable telcos to improve experiences on both sides of the conversation.
From engaging customers to coaching your sales team, digital humans deliver results that scale with your business.
Telecommunication and cable companies have a large array of technical products and complex customer journeys. It’s no wonder customers can feel more confused than supported.
The biggest telco in Europe employs a family of UneeQ digital humans to help their customers find their way confidently to what they need. These interactive AI people listen to what customers need, and guide them through fun, personalized shopping experiences – all while embodying the Deutsche Telekom brand.
Digital human impact:
"The arrival of Max addresses a vital market gap – navigating complex product choices with ease. Max signifies Deutsche Telekom's commitment to innovative customer service, not only for tech aficionados but for all."
– Daniel Garcia Catalan, Innovation Manager
