UneeQ’s CEO, Danny Tomsett, explains how we arrived at our Five Laws of Ethical Digital Human Design, and why the moral use of AI is a key component of bringing the human touch back to digital.
From financial services to pharma and healthcare to HR, every business can learn how to communicate better. For that, we need to look at how people learn, and what’s holding them back in the age of technology, writes UneeQ’s Andrew Whiteman.
After seeing a demo of Samsung’s artificial humans, NEON, at CES 2020. We’d like to welcome them to the digital human party. But remember, this technology is ready today.
UneeQ adds Alexa, Hootsuite and Deep Lens experience to its board. Meet Lovina McMurchy, Kirsty Traill and Simon Arkell, and learn what makes them UneeQ.
New Zealand’s largest appliance and technology retailer has today unveiled Nola, it’s new digital human team member who will be based at the flagship store to help shoppers navigate the store and answer questions they have.
Chatbots are being relied upon more and more to ease the burden on healthcare. But is that the best we can do, or does the sector need a greater evolution? UneeQ VP of Platform Development, Tyler Merritt, explains.
Check out the world’s first digital human tour guide, designed specifically for the City of Darwin, who can fit right in your pocket.
All is for All’s Grace Stratton and UneeQ are working together to improve how people with accessibility issues can shop for fashion online, through the use of digital humans.
If you’ve ever watched 1980 blockbuster Alien, you’ll know (perhaps subconsciously) the impact of an AI face. Piers Smith, UneeQ’s Cognitive Architect, explains the benefits of digital humans over faceless AI.
Powered by artificial intelligence (AI), Digital Humans are going to change the way we interact with machines – but how easy are they to implement?
Kiwi fashion label Salasai debuts first-ever artificial intelligence model by UneeQ at New Zealand Fashion Week
World’s first digital human for online corporate travel booking to debut at GBTA Convention.
Writing for a digital human means writing for the ear, not the eye. There’s a HUGE difference, says Kevin Adams, Conversation Experience Designer at UneeQ. Here are five tips to nailing natural, conversational AI.
Microsoft’s ‘90s paperclip assistant taught us all about computer conversations—teachings you have to take into account when you design digital humans for a living, as UneeQ’s Head of Professional Services, Simon Grieve, explains.
When you consider what customer experience and customer service could be like in the insurance industry, and compare it to what it’s actually like today, it’s easy to see where digital humans fit into the future of insurtech.
UneeQ’s VP Platform Development, Brodie Wooler, takes us on a journey through the stats that show a way for chatbot developers to differentiate themselves from the pack—using one of the most time-tested communication methods known to man…
The digital age has left a lot to be desired when it comes to consumer trust. UneeQ’s Cognitive Architect, Piers Smith, considers whether AI digital humans are just another way for trust to be undermined, or if they’re actually ideal for building it back up.
UBank is partnering with UneeQ to launch the world’s first digital human in the home loan space.
Voice search is the new organic search. 50% of all searches will be via voice by 2020; and as of January 2018, there were an estimated one billion voice searches per month. Voice has hold of our houses; bank accounts and can even set our cats loose to roam the streets (“Hey Siri, open my cat door!”) – but what’s next? Will our interactions with computers ever be more than transactional?
The key is not to build a chatbot; but rather to build an experience and use your chatbot to do it!
UneeQ is really excited about Magic Leap’s vision: a world in which we interact with Digital Humans on a daily basis as part of a layered digital fabric integrated into everyday life.
Sir John Kirwan will be using UneeQ’s platform to design AI-powered digital mental health coaches.
2016 was described as “The year of the chatbot” while 2018 was heralded as “The year of voice-activated banking”. Consumers are fickle and voice-led commands directed at plastic boxes of different shapes and sizes will only get brands so far. Now is a good time to ask, “What next?”.
Artificial Intelligence will be central to solving humanity’s grand challenges. Solutions to pressing problems related to health and wellbeing, education, energy, environment, and other domains can be found by capitalising on the unprecedented quantities of data and recent progress in emerging AI technologies.
A few years back it was easy to feel like a lone voice as the only advocate of how great a personal assistant like Siri would be. Now look at us! We love the fact that without considering someone’s feelings, we can be super direct and just get stuff done – from calling home or working out time zones to just trying to prove a made up fact to friends at dinner.
In today’s banking environment, connection is up for grabs – but when owning the customer relationship is anyone’s game, how can banks make sure it’s theirs?
As we’ve handed over so-called lower value customer interactions to digital, have we properly thought through the premise that expecting a robot or app to play the role of brand ambassador at any level, even a simple one, is no simple ask?
According to a Walker study, by 2020 customer experience (CX) will have overtaken price and product as the key brand differentiator. As a result, in almost every sector and industry; the race to the pinnacle of customer experience is resulting in more investment and innovation than ever before.
The hallways of human invention are marvelous and many – laden with trophies to human creativity. But take a right at the Tesla, then swing left at Lindt chocolate – and suddenly you’re in the ghetto.
Differentiated retail experiences in a digital-first world.
Artificial intelligence (AI) in the complex and data-heavy field of healthcare can deliver increased accuracy and more satisfied patients.
See how digital human chatbots powered by AI are transforming the education sector in 2020.
Artificial intelligence (AI) in banking is stirring up exciting changes, and digital humans are leading the way in brand and customer experience, beyond what can be accomplished by a mere chatbot.
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