VNM USA and UneeQ foresee the next decade of customer experience being largely defined by the implementation of conversational AI within digital humans. Gartner predicts by 2022, 70% of white-collar workers will interact with conversational AI platforms (chatbots, voice assistants and digital humans) on a daily basis.
As the conversational AI market accelerates – driven in part by today’s contactless experiences – organizations need guidance on how the emerging tech can create superior customer experiences.
To help customers create digital human experiences, companies including IBM, Deloitte and DXC are partnering with UneeQ to help customers along their AI journeys.
These partnerships are the first among many within UneeQ’s new Partner Program, which is a community of technologists, creative minds, consultants and business professionals who are devoted to building great customer experiences.
“Our vision is to become the global standard for digital humans, enabling the best creative minds to design and build amazing experiences that improve human life. Today, we’ve taken another step towards achieving this goal by launching our new partner program. This ecosystem will play a pivotal role to ensure customers can successfully deploy digital humans, as well as ensure their end users will benefit from the experience.”
– Danny Tomsett, CEO and Founder of UneeQ.
The program consists of referral, technology, consulting, as well as strategic partnerships that are handpicked global alliances. The program enables companies of all professions, including NLP, NLG, chatbot, web design and consultants, to service the broader digital human customer community and drive incremental revenue.
“Our partnership with UneeQ continues to grow thanks to their personable and professional approach. Our ability to position UneeQ enables our clients to seamlessly enhance their CX delivery strategy with a digital human.” – Managing Director of Consegna.
Precipitating the exponential growth of digital humans is the newly released UneeQ Creator. UneeQ Creator enables anyone to design, develop and deploy their own customized, AI-powered digital human in a matter of minutes. Since launching the UneeQ Creator platform in mid-July 2020, UneeQ has enabled the creation of more than 700 digital humans and facilitated 2,000+ conversations. UneeQ Creator is free to trial and plans offer upgraded features – contact us to learn more.