What are UneeQ Product Experts?
UneeQ Product Experts are AI-powered digital humans who can hold real-time engaging conversations with customers, helping to educate them using their virtual IQ.
The brain of a digital human can be driven by any product database, knowledge base, NLP or chatbot engine. It means they can offer customers expertly curated tips and guidance that’s always on script, 24/7, without them having to wait.
But perhaps importantly, digital humans do so using the most time-tested and universal interface that’s ever existed – face-to-face interaction. They can communicate with non-verbal cues, like facial expressions or tone of voice, to provide a dynamic, emotionally responsive and informative experience, on any digital channel.