Adding EQ to your digital interactions
Your customer, staff or patient brings their questions. You bring your NLP. We’ll provide a face-to-face, emotionally engaging experience.
What your users need
Your users interact using a device of their choosing – laptop, mobile, desktop – or via a physical kiosk. All they have to do is speak and interact naturally.
What we bring
We add the EQ. Your digital human can listen, understand and speak with your customer as humans do – using the emotionally driven communication methods of speech and body language to deliver a more human touch.
What you’ll need
Your digital human will draw on the natural language processing (NLP) platform you use to drive your chatbot – the IQ of your interaction. If you don’t yet use one, we can recommend ways to get set up.
Each interaction your digital human has with users orchestrates all three of the above pillars. So how does that work in real life? Let us take you through how we create natural, flowing conversation, in only five steps.
Your users can interact with a digital human via any device you (or they) choose – whether that’s digitally through a website, mobile browser or app, or physically on a kiosk.
All they have to do is speak and interact naturally.
Your digital human can see and hear the user, employing speech recognition to understand what’s being communicated – as humans do.
Your digital human understands and processes the interaction in a matter of milliseconds.
Your digital human integrates with your choice of NLP, conversational AI, chatbot or other knowledge base to find a response.
Our seamless integration with all existing NLP platforms and a huge range of other technologies means your digital human won’t have to think for long to find the right answer.
Your digital human automates the emotions and facial expressions you’ve chosen for them to respond with – embodied by your choice of either synthetic or customized voice options.
You can custom code the user experience for full control, should you wish, or use our built-in UX tools.
All of this comes together in the response made by the digital human – be it in speech, visuals text or a combination of each.
Your knowledge is presented in real time, and in a way that’s on-brand, emotionally engaging and well understood.
Want to see how it works in real life – for free? UneeQ Creator lets you design, develop and deploy your own digital human employees. No experience, coding or PhD necessary.
Choose from an ever-growing range of pre-built options for how your digital human looks, what he or she sounds like, and the environment they live in. Connect your existing NLP, build a proof of concept and deploy on your website in just a few clicks. Or use our SDKs to integrate into your channel of choice.
Right now, digital humans are being deployed as brand ambassadors, digital influencers, customer support representatives and healthcare advisors to name a few. Everything from their unique appearance to their personalities are being co-designed to create the most positive, lasting impact on users.
“We’re giving customers a whole new way to interact with their online home loan application and completely challenging the perception of a digital bank.”
Chief Executive Officer, UBank