Chatbots for the retail industry are becoming smarter, more helpful, and now more lifelike than ever. See how retail chatbots like Digital Humans can help users across the world obtain a better shopping experience.
A Personalized Experience For Every Patron.
- Reception desk registrations made easy
- Streamline check-in processes at resorts and hotels
The Retail Assistant
Individual Assistance For Shoppers.
- Expert on-tap product advice and answers to FAQ
- Product advice and recommendations
- Streamline pharmacy prescriptions
The Digital Security Officer
Improving The Smooth, Safe Passage Of Infrastructure Users.
- Assisting passengers with FAQ at airport security checkpoints
Benefits of Chatbots for Retail: Build Customer Engagement
Customers avoid talking to a person when they feel they might be judged, but they know a Digital Human will never judge them
Digital Humans are always available immediately, regardless of demand
Access thousands of answers, just one question away
Available Anywhere 24/7
Digital Humans are available on any channel: web, mobile, or in branch, even outside of business hours
Frictionless biometric recognition means customers no longer need to verify they’re a customer
Retail Chatbots for Customer Satisfaction & Consistency
Digital Humans never have a bad day or a bad attitude and they always provide consistent answers to your customers
Digital Humans can read emotion in a way other digital channels can’t, using this information to deliver better service
You only need to train your fleet of Digital Humans once, they will always be consistent and never forget
Digital Humans can scale infinitely to meet high demand at low cost
Customer Experience Analytics
Use emotional and conversation analytics to understand what is working with your customers
Achieve What Chat Can’t: Build Brand Value, Loyalty & Trust
Convenient access to an endless number of customers around the clock
Embody Your Brand
Create powerful customer experience that will embody your brand and increase value in a digital world
Differentiate your brand from others in a digital-first world through personalized experiences that increase your NPS
Face-to-face encounters are more effective in building trust and can make all the difference in closing a sale or customers taking your advice
Provide highly customized interactions with customers in real time – creating valuable emotional connection that will drive loyalty